Shipping policy

At Himalayan Elixirs Australia, we're committed to delivering your natural superfood products safely and promptly. Please review our shipping policy below:

Shipping Locations

  • We currently ship to all addresses within Australia. International shipping is not available at this time.

Shipping Costs

  • Free Standard Shipping: Available on all orders over $120 AUD
  • Standard Shipping: $7.95 AUD for orders under $120
  • Express Shipping: $13.95 AUD for faster delivery

Processing Time

  • Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Standard Shipping: 2–8 business days
  • Express Shipping: 1–4 business days
  • Delivery times are estimates and may vary during peak periods or due to unforeseen circumstances.

Tracking Your Order

  • Once your order is dispatched, you will receive a confirmation email with a tracking number.
  • You can use this to monitor your shipment's progress.

Delivery Issues

  • If your order hasn't arrived within the expected timeframe, please contact us at: store@himalayanelixirs.com.au
  • We will investigate and work to resolve any delivery issues as quickly as possible.

Incorrect or Incomplete Address

  • Please ensure your shipping address is correct and complete at checkout.
  • Himalayan Elixirs is not responsible for delays or non-delivery due to incorrect address information provided by the customer.

Contact Us

Location: Brisbane QLD, Australia

This Shipping Policy is provided in addition to your rights under Australian Consumer Law.